Shipping rates
Enjoy free standard shipping on every order over $100. For orders under $100, a flat shipping rate is calculated and shown clearly at checkout before you pay.
Order processing
Please allow 3–10 business days for us to carefully prepare and dispatch your order.
Estimated delivery
Once your order has been dispatched, estimated transit times are:
- United States: 10–30 business days
- International: 20–35 business days
Circumstances outside our control — such as customs, public holidays, weather, or carrier delays — can occasionally affect delivery. While the vast majority of orders arrive within these windows, delivery times are estimates and cannot be guaranteed once a parcel is in the hands of the carrier.
Cancelling or changing your order
Need to cancel or fix a detail? Email support@babbez.com within 24 hours of placing your order (and before it ships) and we'll do our best to help. For an address correction, simply reply to your order confirmation with the correct details as soon as possible.
If your order arrives damaged
Every order is packed with care. In the rare event an item arrives damaged, email support@babbez.com with your order number and a photo of the item, and we'll send a replacement free of charge.
Orders with more than one item
Occasionally items from the same order are dispatched separately and may arrive at different times. If part of your order arrives first, please don't worry — the rest is on its way.
International orders — customs & duties
Any import duties, taxes, or customs fees on international orders are set by the destination country and are the responsibility of the customer. These charges are not included in your order total and may be collected by the carrier or customs authority on delivery. If you're unsure, please check your local import rules before ordering.
Still have a question?
We're always happy to help. Contact us at support@babbez.com and we'll do our best to reply within 24 hours.